Roof Replacement Clayton NC wants homeowners in Clayton, NC and the rest of its Johnston County service area to be able to raise a concern easily. This page explains where a complaint should go, depending on whether it is about the website or about a roofing company.
If your concern is about the website itself, such as how your request was handled, the wording of a page or the information you sent, use the contact page. Describe what happened and when, and include the details you used on the form so the request can be found. Every complaint is read and looked into.
The site has no say over a roofer's work, prices, contracts, warranties or conduct, because each roofer is an independent business. A complaint about a roofing company's business practices can go to the North Carolina Attorney General's Consumer Protection Division. If the company holds a general contractor license, you may also file with the North Carolina Licensing Board for General Contractors.
Before filing anywhere, gather the contract, invoices, receipts, photos and messages, and note the dates involved. A complaint backed by records is easier for any office to act on. Contacting this site does not affect your right to use either state office or to seek your own legal advice.